Open My work → Shifts. In the My shifts view you see only your published shifts: your supervisor’s draft is not visible to you. You can change the resolution between the List, Week and Month views.
If your employer has enabled self-scheduling, three lenses are visible: Shifts, Open shifts and Availability. Otherwise no lenses are shown at all and you only see your own list.
Acknowledge a shift as seen
If your employer requires an acknowledgement, press Confirm you’ve seen it. The acknowledgement means you have seen the shift; it is not an approval of the shift.
If the shift is changed after your acknowledgement, the acknowledgement resets and you get a notification. Acknowledge again once you have read the change.
Sign up for an open shift
Open the Open shifts lens and press Sign up. The hint text tells you what happens next: Your supervisor approves sign-ups.
Several people can sign up for the same shift, and the supervisor chooses between them. A sign-up is checked against three things: your competence, your employment being valid on that day, and you ending up with at most one shift per day.
Swap or give away a shift
Open the shift and press Can’t work this shift? in the shift box. There are two options:
- Give the shift away – the shift becomes an open shift that others can sign up for.
- Swap with a colleague – a direct swap. Your colleague has to approve first, then the supervisor.
The shift remains your responsibility until the swap has been approved and confirmed. Sending a request therefore does not release you from the shift yet. Follow the status of the request, and if the shift starts drawing near without a decision, contact your supervisor.
Tell us when you are available
The Availability lens has two levels: Weekly availability is your recurring default, and with day-specific exceptions you say something about individual days. In both, the values are Available, Preferred and Unavailable.
Availability is a wish. When your supervisor plans the shifts by hand, your availability is advisory information and does not stop a shift from being planned for you. In the automatic suggestion the line is stricter: Unavailable is a hard obstacle and Preferred a soft advantage.
If something goes wrong
My shift is not on the list. You only see published shifts. If the period should already be published, ask your supervisor.
My sign-up did not go through. The most common reasons are in the checks: you lack the competence the shift requires, your employment is not valid on that day, or you already have a shift on the same day.
I did not get the open shift I signed up for. The supervisor approves sign-ups, and several people may have signed up for the same shift.
My shift changed unexpectedly. A supervisor can edit a published shift, but the change always requires a reason and you are notified about it. Your acknowledgement resets, so check the new times and acknowledge the shift again.
A published shift is an input to the day’s expected value. Working time is recorded only when you check and confirm the day – see Confirm your working day.