Open Shifts. The page shows your published shifts in a list, week or month view. Draft shifts are not shown on your roster.
Availability, open shifts and shift swaps are available if your employer has enabled them.
Acknowledge your shifts
If a shift needs acknowledgement, select Mark as seen. You can also acknowledge several shifts at once. This tells your supervisor that you have seen the shift; it does not approve working time.
When a published shift changes, you receive a notification and the previous acknowledgement is cleared. Check the updated details and acknowledge the shift again.
Sign up for an open shift
- Open Open shifts and select a shift.
- Check its times, unit and required skills.
- Select Sign up. Your sign-up is sent to your supervisor for approval.
Several employees can sign up for the same shift. It is assigned to you only when your supervisor approves your sign-up.
You may be unable to sign up if, for example, you lack a required skill, your employment does not cover the shift date, or you already have a shift that day. Check the reason shown in the app and ask your supervisor if needed.
You can withdraw a pending sign-up. If your employer has set a cancellation deadline, it appears in the shift details. After the deadline, or once your sign-up has been approved, contact your supervisor to arrange a change.
Swap a shift or ask to give it up
Open the shift and select Can’t work this shift?
- Give the shift away sends a request to your supervisor. Once approved, the shift is removed from your roster and becomes available for others to sign up for.
- Swap with a colleague sends a swap request to the colleague you choose. The swap takes effect only after your colleague agrees and your supervisor approves it.
Sending a request does not release you from the shift. Check the decision and your updated roster. If the shift is approaching and there is no decision yet, contact your supervisor.
Set your availability and shift preferences
Open Availability. Weekly availability sets your usual availability for each weekday. Use day-specific entries to make exceptions for individual dates.
Choose Available, Preferred or Unavailable for a day and save your changes. You can also submit requests to work or have time off while the preference submission period is open.
Your availability helps your supervisor plan, but they can manually assign a shift on a day you have marked as unavailable. Automatic scheduling does not suggest shifts on days marked Unavailable. Preferences influence suggestions but do not guarantee a particular shift.
If a shift is missing or conflicts with leave
Only published shifts appear on your roster. If an expected shift is missing, or a shift overlaps approved leave, ask your supervisor to check the roster.
The roster shows planned work. Check and confirm your actual working time separately, following your employer’s process. See Confirm your working day.