During standby, you agree to be available in case you are called to work. Standby periods are planned separately from shifts. They do not replace a shift or meet a staffing need in the planner.
View standby and log a call-out
If your employer uses standby, your published periods appear on the Shifts page with the On call label.
- Open a standby day and check the period’s times.
- When you are called to work, select Log call-out. Enter the date and number of call-outs, adding times and a note as needed.
- Also record the work you do as a normal time entry.
A call-out record does not replace a time entry. The start and end times recorded for a call-out separate work from standby so that the same time is not counted as both standby and call-out work.
Under Logged call-outs, you can edit a record or delete an incorrect entry. If you also change the times worked, check the corresponding time entry separately.
Plan and publish standby
As a supervisor:
- Open Team → Shift planning and select Standby from the additional actions menu.
- Under Add standby, choose an employee and type. Enter the start and end dates and times. A period can span several days.
- Select Add to save a draft.
- Check the details and select Publish.
Employees see a period only after it is published. Users with planning access can work on drafts. Deleting a published period requires a reason.
Set up standby types
Admins manage types under Settings → Shift scheduling → Standby types. Select Add standby type, enter a name and set the Working time share as a percentage.
The working time share determines how much of the standby is counted as working time in calculations. It is not the standby pay percentage. Use the settings agreed for your workplace and choose the correct effective date for changes.
Check working time and payroll data
Standby appears separately in the day breakdown and weekly summary. The breakdown also shows the share counted as working time.
Standby and call-out compensation depend on the configured pay rules and pay code mappings. Setting the working time share alone does not set the amount paid. Check the payroll preview to ensure the data uses the correct pay codes.
If standby is missing
First check that the period is published for the right employee and dates. If the entire feature is missing, an admin can check whether it is enabled under Settings → Organisation → Features.