Clocking records when work starts and ends without you entering the times manually. The original punches remain in the event history. You can correct the workday created from them before confirming it.
Clocking works the same way in the browser and on your phone. What you are asked to enter depends on your employer’s settings. It may take a single tap, or you may need to select information such as a project and entry type.
Clock in from your browser
The clock is shown at the top of the main menu on every page.
- Press Clock in.
- Once you are clocked in, a counter appears in the same place with Break and Resume actions.
- Open the clock to see today’s punches in time order. From the same view, you can switch tasks, start or end a break and clock out.
Clock in on your phone
Open the Today tab.
- When you are not at work it says Not clocked in. Tap Clock in.
- While you are clocked in, the status is Working or On break, and the timer shows how long the session has lasted. The buttons are Break / Resume and Clock out.
- Use Change project to switch projects during the day.
- If you need to give another reason for clocking out, choose Clock out for another reason… The reason explains what it does: “The rest of the day is recorded as absence: Sick leave.”, “The rest of the day and the days that follow are recorded as absence until you return.” or “Leave days are requested under Time off.”
After clocking out, the app shows the message “Day complete – review and confirm”. Punching does not confirm your day for you – see Confirm your working day.
A doctor’s appointment during the day. If your employer has configured a suitable clock-out reason, select Doctor, for example. The rest of the day is marked as absence. When you clock back in on the same day, the absence is limited to the time you were away, without a separate absence form.
You can also clock in from the app icon’s quick action or the home-screen widget. Both start a work session.
What the clock asks for
Your employer decides what the clock asks for: work type, target, billable, note and clock-out reason. Each of them is either Not asked, Asked or Required. If all of them are Not asked, punching is a single tap.
A night shift crosses midnight normally: you clock in during the evening and out in the morning.
If earlier working days are missing their entries, the app asks when you are back: “Record the absence?” and “What were you returning from?”. Choose a reason and the missing days are recorded as absence, or answer Not now.
What clocking creates
Your punches create a draft workday that you can review and correct before confirming it. Corrections are made to the day’s entries. The original punches remain in the event history alongside the day.
With an absence reason on the clock-out, an absence for the rest of the day is created as well, and the receipt tells you how it went:
| The receipt says | What it means |
|---|---|
| “Sick leave 10:14–16:00 recorded” | The absence is recorded for those clock times. |
| “Sick leave is awaiting approval” | The absence has gone to your manager for a decision. |
| “The absence could not be recorded: … — record it yourself.” | It did not go through. Record the absence yourself opens the form. |
The absence hours appear as a locked row on the day. Review the working time created from the punches and confirm the day as usual.
What is stored about your location
Your employer decides whether a location is stored with a punch. Before the first location capture you see the employer’s own information text, by default “Your employer verifies your time entry with your location. Location is captured only at the moment you punch — no continuous tracking and no route log.”
There are four options: no location is stored, the work site is stored, whether you were within the site’s area is stored, or coordinates are stored.
Your location is not tracked in the background. It is read once when you punch. Working-time data is handled according to the access rights set by your employer, and no route data is collected.
If a location cannot be obtained and it is not required, the punch still goes through, marked as not verified.
If something goes wrong
You cannot clock in. The previous punch session is still open, and a new clock-in is rejected until the session has been closed. See A forgotten or incorrect punch.
Location is required but you are outside the site. Move into the site’s area and punch again. If you are in the right place and still cannot punch, ask your administrator to check the site’s radius.
You are offline. You see “Punch queued – syncs when you’re back online.” The punch is stored on the device and sent automatically when the connection returns.