Punching records when work started and ended, without you writing clock times by hand. Every punch is an immutable event: it is not edited afterwards. The day’s frame and work entries are derived from the punches.
You punch the same way in the browser and on your phone. What the clock asks for depends on your employer’s settings. At its most common, punching is a single tap and asks nothing.
Punch in the browser
The clock is shown at the top of the main menu on every page.
- Press Clock in.
- Once you are clocked in, a counter appears in the same place, together with break and resume.
- Click the punch and the Time clock opens: a large counter, target and work type pickers, Switch task, clock-out, and the Today punch trail — the day’s punches in time order.
Punch on your phone
Open the Today tab.
- When you are not at work it says You’re not clocked in. Tap Clock in.
- While you are clocked in, the status is Working or On break and a seconds counter runs. The buttons are Break / Resume and Clock out.
- Mid-day you change the target with Change project.
- When a clock-out needs a less common reason, choose Clock out for another reason…
After clocking out, the app shows the message “Day complete – review and confirm”. Punching does not confirm your day for you – see Confirm your working day.
You can also clock in from the app icon’s quick action or the home-screen widget. Both only clock in.
What the clock asks for
Your employer decides what the clock asks for: work type, target, billable, note and clock-out reason. Each of them is either Not asked, Asked or Required. If all of them are Not asked, punching is a single tap.
A night shift crosses midnight normally: you clock in during the evening and out in the morning.
What a punch produces
A punch turns your day into a draft: the frame and the entries are derived from the punches, and you edit the draft freely before confirming. If something went wrong while punching, you fix the day – not the punch. The original punches stay unchanged alongside the day.
What is stored about your location
Your employer decides whether a location is stored with a punch. Before the first location capture you see the employer’s own information text, by default “Your employer verifies your time entry with your location. Location is captured only at the moment you punch — no continuous tracking and no route log.”
There are four options: no location is stored, the work site is stored, an at-site fact (yes or no) is stored, or coordinates are stored.
Your location is not tracked in the background. It is read once at the moment you punch and at no other time. Working time records are the employer’s data and your supervisor sees them, but no route data is collected.
If a location cannot be obtained and it is not required, the punch still goes through, marked as not verified.
If something goes wrong
You cannot clock in. The previous punch session is still open, and a new clock-in is rejected until the session has been closed. See A forgotten or incorrect punch.
Location is required but you are outside the site. Move into the site’s area and punch again. If you are in the right place and still cannot punch, ask your administrator to check the site’s radius.
You are without a network connection. You see “Punch queued – syncs when you’re back online.” The punch is queued and sent once the connection returns. You can carry on working as usual.