A punch is not corrected afterwards: it is an immutable event that stays in its original form. The fix is made to the working time record – a punched day is a draft that you edit freely and confirm once it is right.
This article explains what happens to a session left open and how you fix the day.
What happens to a session left open
If you clock in and never out, the session stays open. The ending depends on what your employer has chosen under Open-punch auto-close:
| Setting | What happens | What you do |
|---|---|---|
| No auto-close | The session stays visibly open. A new clock-in is rejected until the open session has been closed. The app sends a reminder, the presence board marks it Open since yesterday, and your supervisor sees the open session in the approval’s Punches section. | Clock out, then fix the day’s times on the draft and confirm. |
| At the work-day boundary or At the planned end | The session is closed automatically once the work day has rolled over, and the time is recorded as an ordinary draft. | Review and correct the draft yourself before confirming. |
The automatic close happens either at the next punch or in a scheduled sweep – so not necessarily to the second at the boundary.
An open session also blocks confirming the day: “The punch session is still open – confirm the day after clocking out.”
A session that is open on the same day does not close automatically. The automatic close only applies to sessions left open past the work-day boundary.
Fix the day by editing the draft
A punched day is always an editable draft. When the automatic close has made the day too long, or the times are otherwise wrong, you fix the day yourself: move the start and the end, correct the entries and breaks, and then confirm the day as usual. See Edit the day’s entries and breaks.
The fix does not touch the punches: the original punch stream stays unchanged alongside the day, and your supervisor sees both side by side.
Read the original punches
As a supervisor you see, in the approval’s Punches section, the punched frame and the confirmed time side by side, the raw event stream and Punch flags – for example “Session left open”, “Overlapping work segments” or “Repeated hour at the DST change”.
If the confirmed time does not match the punches, you see the warning “The confirmed time differs from the punches — take a look.” A discrepancy is not fixed automatically: the difference is shown, and the supervisor decides what to do about it.
If something goes wrong
The session is still open. Clock out first. Fix the day only after that.
The day is already confirmed. A confirmed day cannot be edited directly – it must first be reopened for editing. See Correct an already confirmed day.
The project is wrong. Change the project directly in the day view: the entries are reclassified with the same times. The punches do not need to be touched.