A confirmed day can also be corrected. First reopen the day for editing, make the correction and confirm it again. The event history then shows what changed and who made the change.
Who makes the correction depends on whether your supervisor has already approved the day.
| Situation | Who corrects it | How |
|---|---|---|
| Confirmed, not yet approved | Employee | Reopen for editing |
| The supervisor has already approved it | The supervisor | Correct or Un-approve |
| The payroll period is locked | Payroll removes the lock | See below |
Employee: reopen your own day
Open the day and press Reopen for editing. The day returns to a draft, you correct it and confirm it again.
This works only until your supervisor has approved the day. After approval you cannot reopen the day yourself.
You can reopen several days at once. In the week summary, the action appears as, for example, Return 3 days for edits.
Supervisor: correct it, or return it to the employee
When the day is already approved, there are two ways to correct it:
- Correct – you make the change yourself.
- Un-approve – the day returns to the state before approval.
You can also return the day to the employee and provide a reason. This is useful when the employee needs to add or check information. The employee sees your reason in their week view. See Approve your team’s working time.
If something goes wrong
The period is locked for payroll. Days in a closed payroll period cannot be edited or confirmed until payroll removes the lock.
Contact payroll. Once the lock has been removed, the day can be corrected and confirmed again. A late-approved day is included in the next payroll export. See Close the payroll period.
The day has already been included in payroll data. The original export batch does not change. Once the lock has been removed, the corrected and reapproved day is included in the next export.
The employee gets an error saying that the day is already approved. Ask the supervisor to use Correct or Un-approve.
The times are wrong on a day recorded with punches. Reopen the day and correct the times in the draft. The original punches are retained alongside the corrected entries.